Refund Policy
Refunds are processed based on the following terms and conditions.
1. Eligibility for Refund
- Refund requests must be submitted within [X] days of purchase.
- Product or service must meet the refund criteria specified at the time of purchase.
- Refunds are not applicable for digital products, customized services, or items marked as non-refundable.
2. Refund Process
- Submit a refund request with proof of purchase and a valid reason.
- Refund approval is subject to verification of the claim.
- Approved refunds will be processed within [X] business days through the original payment method.
3. Non-Refundable Items
- Subscription-based services after usage.
- Digital downloads, software, or virtual services once accessed.
- Fees related to processing, setup, or consultation.
4. Late or Missing Refunds
- Refund status can be checked with the payment provider.
- If a refund is delayed, contact the payment provider before raising a dispute.
5. Changes to Refund Policy
- Policy updates may occur without prior notice.
- Continued use of services implies acceptance of the latest refund terms.
6. Contact Information
For refund-related inquiries, contact:
📧 Email: sales@novaglobalmarketingllc.com